English
Welcome to Smart Mandu! These Terms and Conditions outline the rules and regulations for using our online shopping platform. By accessing or purchasing from Smart Mandu, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our website or services.
2. Definitions
"Platform" refers to the Smart Mandu online shopping website or app.
"We," "Us," or "Our" refers to Smart Mandu and its operators.
"You" or "Your" refers to the user or customer accessing or using our services.
3. Account Registration
You must be at least 18 years old to register and make purchases on our platform.
You are responsible for ensuring that the information provided during registration is accurate and up-to-date.
You agree to maintain the confidentiality of your account credentials and notify us immediately of unauthorized use.
4. Products and Pricing
All products listed on our platform are subject to availability.
We strive to ensure that product descriptions, images, and prices are accurate; however, errors may occur. In such cases, we reserve the right to correct any errors and revise your order accordingly or cancel it if necessary.
Prices are displayed in the local currency and may include applicable taxes unless otherwise stated.
5. Orders and Payments
Placing an order on the platform constitutes an offer to purchase the product(s) selected.
We reserve the right to accept or decline your order for any reason, including but not limited to payment issues, product unavailability, or violation of these Terms.
Payment must be completed via the methods provided on our platform.
6. Shipping and Delivery
Delivery timelines are estimates and may vary based on location and availability.
We are not responsible for delays caused by third-party couriers or unforeseen circumstances.
It is your responsibility to provide an accurate delivery address. Additional charges may apply for redelivery due to incorrect address information.
7. Returns and Refunds
Products may be eligible for return or exchange subject to our Return Policy.
To request a return or refund, please contact our support team within the specified return period.
Refunds will be processed to the original payment method, and timelines may vary based on your payment provider.
8. User Responsibilities
You agree not to misuse our platform for any illegal or unauthorized purpose.
You are prohibited from transmitting any malicious code, viruses, or other harmful content.
9. Intellectual Property
All content on our platform, including images, logos, and text, is the property of Smart Mandu and protected by applicable copyright laws.
You may not reproduce, distribute, or use our content without prior written consent.
10. Limitation of Liability
Smart Mandu is not liable for any indirect, incidental, or consequential damages arising from your use of our platform or services.
Our liability is limited to the maximum extent permitted by applicable law.
11. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy, which is available on our platform.
12. Governing Law
These Terms are governed by the laws of Nepal. Any disputes arising from these Terms or your use of our platform will be subject to the jurisdiction of the courts in Nepal.
13. Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our platform.
Your continued use of the platform constitutes acceptance of the updated Terms.
14. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: support@smartmandu.com
Phone: +977-XXXXXXXXXX
Thank you for shopping with Smart Mandu!
