English
1. Introduction
At Smart Mandu, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our online shopping platform. By accessing or using our services, you consent to the practices described in this policy.
2. Information We Collect
2.1. Personal Information
We may collect the following personal information when you register or interact with our platform:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed securely through third-party providers)
2.2. Non-Personal Information
We may also collect non-personal information, such as:
- Browser type and version
- Device information
- IP address
- Browsing behavior on our platform
3. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Communicate with you regarding your orders, promotions, and updates
- Improve our platform, products, and services
- Prevent fraud, unauthorized access, and other security issues
- Comply with legal and regulatory obligations
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- **With Service Providers:** To third-party vendors, such as payment processors and delivery services, who assist in providing our services.
- **For Legal Compliance:** If required by law, or to protect the rights, property, or safety of Smart Mandu, our users, or others.
- **Business Transfers:** In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new entity.
5. Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your user experience. These help us:
- Remember your preferences
- Analyze site traffic and usage patterns
- Provide personalized recommendations and advertisements
You can manage or disable cookies through your browser settings, but doing so may affect the functionality of our platform.
6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Your Rights
You have the following rights regarding your personal information:
- **Access and Update:** You can review and update your personal details through your account settings.
- **Data Deletion:** You may request the deletion of your personal data, subject to legal and contractual obligations.
- **Withdraw Consent:** You can withdraw your consent for marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting on our platform. Your continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@smartmandu.com
Phone: +977-XXXXXXXXXX
Thank you for trusting Smart Mandu with your information!
